System status
What is working, in public.
Payroll is money and deadlines. If something is degraded you should find out here, not from a failed run. This page is public, it is not behind a login, and we do not quietly edit history on it.
All systems operational
No incidents open. Last checked a moment ago.
Payroll runsCalculation, approval and payslip generation
OperationalPAYE remittanceAll thirty six states and the FCT
OperationalPension and housing fund schedulesSubmission to administrators
OperationalElectronic invoicingIssue, storage and retrieval
OperationalEarned wage accessEmployee draws and settlement
OperationalMobile appsiOS and Android
OperationalWeb applicationDashboard and reporting
OperationalAPIPayroll, filings and receipts
OperationalOvie: this board must be driven by real monitoring. A hard coded green page is worse than no status page at all, because the first incident destroys the credibility of every other claim on this site.
How we handle an incident
Say it early, even when it is embarrassing.
- Anything affecting a payroll run or a remittance is posted here within thirty minutes of us knowing
- Every customer with an affected run is emailed directly, not left to check a page
- Updates continue until it is closed, even when there is nothing new to say
- A written post mortem follows anything that touched money or a deadline
- Nothing is removed from the history
The one that matters most
A remittance discrepancy is the incident we treat as existential. If a single remittance cannot be reconciled to a run, onboarding stops and we disclose it that week. That rule is written into how we operate, not into a marketing page.
Incident history
No incidents recorded.
Ovie: this list must come from the incident record, and must never be edited after the fact.